At FEELALYVE, every order is thoughtfully prepared and carefully packaged to ensure your beauty essentials arrive exactly as they should. From checkout to delivery, we're committed to making your FEELALYVE experience effortless.
Orders are carefully prepared within 1–3 business days of purchase.
Once your order has been dispatched, you'll receive a shipping confirmation email with tracking details.
During launches, limited-edition releases, holidays, or promotional periods, processing may take slightly longer.
Shipping costs are calculated at checkout and are based on your delivery location and selected shipping method.
From time to time, FEELALYVE may offer complimentary shipping promotions. Eligible offers will be reflected at checkout.
Once your order has shipped, your tracking number will be sent to the email address provided at checkout.
Please allow up to 48 hours for tracking information to become active within the carrier's system.
Please ensure your shipping address is accurate and complete before placing your order.
Once an order has been dispatched, we may be unable to make changes to the delivery address.
FEELALYVE cannot be held responsible for delays or delivery issues resulting from an incorrect or incomplete address provided at checkout.
Your order should arrive safely and securely.
Once your order has been shipped and leaves the FEELALYVE facility, it is the responsibility of the designated shipping carrier to safely transport and deliver the package to the address provided at checkout.
FEELALYVE is not responsible for packages that are lost, delayed, stolen, or misdelivered after they have been transferred to the shipping carrier. Customers are responsible for providing an accurate and secure delivery address at the time of purchase.
If your tracking information indicates that your package has been delivered but you have not received it, we recommend contacting the shipping carrier directly to initiate an investigation.
FEELALYVE is not responsible for packages delivered to an incorrect address due to an address entered incorrectly by the customer.
Occasionally, orders may experience delays due to carrier disruptions outside of FEELALYVE's control, severe weather, holidays, high-volume periods, or circumstances beyond our control.
If your tracking information has not updated for an extended period, please contact our Customer Care team and we'll be happy to assist.
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are not included in your FEELALYVE purchase total and are the responsibility of the recipient.
FEELALYVE does not control customs policies or fees imposed by individual countries.
Questions about your delivery? Our Customer Care team is here to assist with your order, tracking information, and shipping questions.
Contact FEELALYVE