Privacy Policy

1.Information We Collect

We may collect information you provide directly to us, information collected automatically when you use our website, and information received from third-party services that help us operate our business.

Information You Provide

Depending on how you interact with FEELALYVE, we may collect information such as:

• Your name
• Billing and shipping address
• Email address
• Phone number
• Account login information
• Order and purchase information
• Product preferences
• Information you provide when contacting customer service
• Information you provide when participating in promotions, surveys, or giveaways
• Any other information you voluntarily provide to us

Payment Information

When you make a purchase, your payment information is processed through our third-party payment processor.

FEELALYVE does not intentionally store complete credit or debit card numbers on our own systems. Payment information is handled by the applicable payment-processing provider in accordance with its own privacy and security practices.

2.How We Use Your Information

FEELALYVE may use the information we collect to:

• Process and fulfill orders
• Process payments
• Ship products to you
• Provide order confirmations and shipping updates
• Respond to customer-service inquiries
• Provide customer support
• Manage customer accounts
• Improve our website, products, and services
• Personalize your shopping experience
• Send promotional emails and marketing communications, where permitted
• Administer promotions, surveys, contests, or giveaways
• Detect and prevent fraud, abuse, or unauthorized activity
• Maintain website security
• Comply with applicable laws and legal obligations
• Enforce our policies and protect our rights

3.Cookies and Similar Technologies

FEELALYVE may use cookies and similar technologies to help our website function properly and to understand how visitors use our website.

Cookies may allow us to:

• Remember items in your shopping cart
• Keep you signed into your account
• Understand website traffic and usage
• Remember preferences
• Improve website performance
• Measure advertising and marketing effectiveness
• Provide relevant content or advertisements

You may be able to control or disable certain cookies through your browser settings. However, disabling cookies may affect the functionality of certain parts of our website.

4.Marketing Communications

If you choose to receive marketing communications from FEELALYVE, we may send you information about:

• New products
• Product launches
• Special offers
• Promotions
• Discounts
• Skincare and self-care content
• Brand news and updates

You can unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our marketing emails.

Please note that even if you opt out of promotional communications, we may still send you transactional or service-related communications, such as order confirmations, shipping notifications, or important account information.

5.Data Security

FEELALYVE takes reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

For this reason, we cannot guarantee the absolute security of your information.

6.International Customers

FEELALYVE may offer shipping to customers outside the United States.

If you access our website or purchase our products from another country, your personal information may be transferred to, stored in, or processed in the United States or other countries where FEELALYVE or our service providers operate.

Privacy laws in these locations may differ from the laws in your country of residence.

By using our website and providing your information, you acknowledge that your information may be processed in accordance with applicable law and this Privacy Policy.

Where required by applicable law, FEELALYVE will take appropriate measures regarding international transfers of personal information.

7.Third-Party Websites and Services

Our website may contain links to third-party websites, applications, social-media platforms, or other services.

FEELALYVE is not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of any third-party website or service you visit.

8.Social Media

FEELALYVE may maintain social-media accounts and may provide features that allow you to interact with our social-media pages or share content.

Your interactions with social-media platforms are governed by the privacy policies and terms of those platforms.

We encourage you to review the privacy settings and policies of the social-media services you use.

9.Changes to This Privacy Policy

FEELALYVE may update this Privacy Policy from time to time to reflect changes to our business practices, technology, legal requirements, or services.

We encourage you to periodically review this page to stay informed about how we protect your information.

10.Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how FEELALYVE handles personal information, please contact us:

customerservice@feelalyve.com

We value your trust and are committed to handling your personal information responsibly.